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These terms set out the agreement between you and ak 77 — covering how your account operates, what actions are permitted, and how disputes are handled. Access to our platform and use of payment methods like Rocket and Upay is subject to your local law and the eligible regions we serve.
By creating and using an account on ak 77, you agree to the terms described here. These terms form a binding agreement between you and the platform operator and apply each time you log in, place a wager, or initiate a transaction. We revise these terms when our operations or the applicable regulatory environment changes — when we do, we publish the updated version in this section and note the effective date at the top of the document. Continued use of your account after a revision means you accept the new terms. If any clause is found unenforceable in your jurisdiction, the remaining clauses continue to apply in full. Payment activity through Rocket or Upay is also subject to the individual policies of those services. We process deposits and withdrawals using those rails on your behalf, but the wallet terms of each provider sit alongside ours, not inside them. Before initiating a transaction, check that your wallet account is active and verified. Where access depends on local law and eligible regions, we will indicate that clearly in your account area rather than applying a blanket restriction without notice.
These terms cover the specific parts of your relationship with ak 77 — not everything on the internet that touches your session. Understanding the boundary helps you know where to direct a question when something goes wrong.
These terms govern how you log in, how credentials are managed, and what happens if access is suspended. Account-level decisions — including holds and closures — fall inside this agreement. Actions you take outside the platform, such as sharing login details, remain your responsibility.
Deposits and withdrawals processed through Rocket or Upay are covered by these terms for the platform side of the transfer. The wallet provider's own policies govern the movement of funds on their end. Both sets of terms apply concurrently to a single transaction.
Game content from studios available in our lobby — including titles from Joker, JDB, Pragmatic Play, PG Soft, PlayStar, and Spadegaming — is delivered under licence. These terms cover your right to access that content; they do not transfer ownership of the content to you or grant rights beyond personal use.
Links or integrations that take you away from ak 77 — to a payment provider portal or an external results feed — are outside the scope of these terms. We have no control over third-party sites and accept no responsibility for their content, accuracy, or availability once you leave our platform.
These terms are not one-directional. You have concrete options available to you at any point — to review what we hold, correct errors, and raise concerns through a clear channel. The account area is where most of these actions start. Under your account settings, you can view your transaction history, check any active session controls you have set, and see the details we hold against your profile. If something is wrong — a name, a contact address, a linked wallet number — you can request a correction through the support route described below. We aim to process factual corrections within a reasonable period; where verification is needed, we will tell you what documents to provide. For policy questions that go beyond a simple correction, the same support route applies. We keep a record of correspondence so that follow-up queries reference the same thread.
Open the transaction history section of your account to see a full log of deposits, withdrawals, and wager activity. Each entry is timestamped and shows the payment method used, including Rocket or Upay references where applicable.
If your registered name, mobile number, or linked wallet details are incorrect, contact support with the correct information and any required verification. We will update your record and confirm the change by the same channel you used to request it.
Use the live chat or email route in the support section to submit a formal question about how a term applies to your account. Quote your account reference in the message so we can locate your record without asking for it separately.
For access issues — a locked account, a failed verification step, or a transaction held for review — open a support ticket and describe the specific issue. Include the date of the event and the payment method involved so the team can investigate the right record.
When you have a question that these terms do not answer clearly, or when you need to act on a right described in this document, the routes below are how you get there. Use the channel that fits the urgency of your query.
Open the chat widget from any page while logged in to reach the support team directly. Use this route for account-access issues, transaction queries, and questions about how a specific term applies to your situation.
Send a written query through the email address listed in your account's help section. This route is suited for formal correction requests, policy disputes, and any matter you want documented in writing for your own records.
The help centre in your account area covers common policy questions with published answers. Check there first — many account, transaction, and eligibility questions are addressed without needing to open a separate ticket.
Alongside the account and payment terms, we want to be clear about the information we hold and how it is protected. These are the four areas that affect you most directly.
We collect the information needed to operate your account — registration details, transaction records, and session activity. That data is used to process payments through Rocket or Upay, verify your identity where required, and respond to support requests. We do not sell your personal information to third parties.
Our platform uses cookies to keep you logged in, remember your preferences, and measure how pages are used. You can manage cookie settings through your browser. Disabling certain cookies may affect how parts of the site function, particularly the lobby and account pages.
You are responsible for keeping your login credentials private. If you believe your account has been accessed without your permission, contact us immediately through live chat or email. We will place a hold on the account while we investigate and keep you updated through your registered contact.
We retain account records for as long as required by the terms of our operating agreement and applicable regulations in the regions we serve. If you close your account, transaction records are held for a period determined by those requirements. To request information about what we hold, use the email support route.
These are the questions we see most often when members review the terms for the first time or after an account event.
Yes. Deposits and withdrawals processed via Rocket or Upay are governed by these terms on the platform side. Rocket and Upay each operate their own service terms, which apply separately on the wallet side. Both sets apply to a single transaction at the same time.
Access depends on your local law and whether your location falls within the eligible regions we serve. We do not make a blanket eligibility promise. Check the eligibility notice in your account area or contact support if you are unsure whether your region is currently covered.
Log in and review the account details section first — your registered name, contact information, and linked wallet details are shown there. For a broader record of what we hold, send a written request through the email support route and quote your account reference number.
We publish a revised version in this section and note the effective date at the top of the document. Continuing to use your account after that date means you accept the updated terms. If the changes are significant, we will notify you through your registered contact before they take effect.
Use the email support route and describe the specific term, the date of the event, and what outcome you are seeking. Include your account reference so we can locate the relevant records quickly. We will respond in writing and keep the thread open until the matter is resolved.
Yes. Contact support through live chat or email with the correction you need and any supporting verification we request. Factual corrections are processed once verification is complete. Deletion requests are handled according to our retention obligations, and we will tell you what can and cannot be removed at the time you ask.